Leaving a note
- Open a record by clicking on it in the table view.
- Navigate to the Collaboration tab on the record detail view.
- Click Create a note.
- Type your message. Use
@mentionto notify a specific team member. - Submit the note.
Mentions and notifications
Use@username inside a note to mention a specific teammate. When mentioned:
- They receive a red dot notification on their Collaboration tab.
- The notification persists until they view the note.
Viewing your notes
From the Collaboration tab (top navigation), the view shows:- All notes you have created across all records.
- All notes where you have been mentioned.